Frequently Asked Questions (FAQ)
Yes If your role requires you to access sensitive information or if you are required to verify client identities, you would require a fingerprint reader. ...
Thu, 9 Apr, 2020 at 7:43 AM
To Add a new company you will need to send the company letterhead to our support email first so we can register your company on the system. Please conta...
Thu, 16 Apr, 2020 at 8:09 AM
Yes you need to have a registered access to make bookings online, for yourself only or for yourself and others/Employees. LINK TO REGISTER theHealthSou...
Tue, 28 Apr, 2020 at 4:31 PM
OBJECTIVES This will assist you to understand the different color backgrounds on the calendar when making bookings. Descriptions The calendar ...
Fri, 28 Feb, 2020 at 3:42 PM
Objective This article will assist you to be able to book Medicals for multiple companies under your profile. This article assumes that you are a regis...
Thu, 9 Apr, 2020 at 7:14 AM
OBJECTIVES This will assist you to identify what is blocking you from signing off reports Details You have captured data and are satisfied that ...
Mon, 8 Jun, 2020 at 9:43 AM
It is possible to get test baselines at the facility where the medicals were done. You can contact the facility or go in person for assistance.
Thu, 9 Apr, 2020 at 8:04 AM
Yes. It is possible to book for both an Exit and initial examination. Please make sure that on selected examination the funder should be the applicable com...
Thu, 9 Apr, 2020 at 8:20 AM
A Review examination is rescheduled after an appointment and determined by a medical officer , should you attend on the date given the review is free. For f...
Mon, 6 Jul, 2020 at 4:18 PM
Yes. You can Cancel your booking by logging on the system , Search your name and click cancel on the transaction.
Thu, 16 Apr, 2020 at 8:34 AM