TheHealthSource (Pty) Ltd.

Yes. Instead of having to cancel the booking because of having change of plans you can actually Re-Schedule the booking for another date so you can secu...

for your access to be approved allow 24-72 hours that is the waiting period. Should your access not be approved chances are the access ha been denied due to...

Once your access has been approved you will receive an email with login details. You will then login go to appointments and search client using ID/Passport ...

You can only book one client at a time so as to ensure that client details are correct and are applicable to the test site. People move from one mine to the...

The Available seats will be in green color on the "old way" to make bookings calendar. On the new express when you  click on the drop down the dat...

Facilities may vary with their requirements. Documents Required include : Original identity document on the day of the booking Relevant signed documen...

Once your access has been approved you will receive an email that confirms that your access has been approved . The email will have  login details for you t...

When a client is checked in ,make sure it's a new check in and not modified on an old transaction.

Once the booking has been made and you have paid for the medical to be conducted, you can then request Tax invoices from the Hospital or Facility where the ...

This mostly happens when the clinical notes have special characters in the contents, Remove special characters and it should be sorted.