Frequently Asked Questions (FAQ)
YES. In order to sign-off reports you need access to be able to do so.Having access to the reports does not entirely mean you can finalize the reports,i...
Thu, 9 Apr, 2020 at 7:46 AM
The report will be grayed out , see below for examples : To show the difference between a finalized and Un-finalized report as seen on the left hand si...
Thu, 9 Apr, 2020 at 7:55 AM
It is the companies decision if they want to report under care and maintenance . Thou it is advisable to report unless there is no information to report on.
Fri, 17 Jul, 2020 at 8:17 AM
No. If you have changed operations you will need to let us know so we can give you access to the new operation. Should the operation not be listed on t...
Tue, 14 Apr, 2020 at 8:27 AM
Yes. It is possible to request to un-finalize reports. Send an emailwith the request to Support@thehealthsource.org with the request with the operation ...
Tue, 14 Apr, 2020 at 4:11 PM
Yes. Often times OMPs change so alternatively if you do have access to the operation you can login , select the Mine, - Click Company Detail - Selec...
Tue, 14 Apr, 2020 at 4:13 PM
Yes. It is possible to change sign-off levels.You should have access to the operation in order to do so. Click on the operation >Company Detail >...
Wed, 15 Apr, 2020 at 2:27 PM
If companies recorded positive COVID-19 cases, they will be routed to the case register from where the details of the cases can be captured.
Thu, 14 May, 2020 at 3:39 PM
The covid case number can be either an employee number or just a number is asending order just to keep track, after the case is registered the system will t...
Mon, 1 Jun, 2020 at 4:07 PM
Below are steps to access theHealthSource Below steps are for computers that use windows 8 upward. Press windows button and type in “Internet Explorer...
Wed, 17 Jun, 2020 at 2:48 PM