OBJECTIVES
This article will assist you to cancel a medical booking on the system
INSTRUCTIONS
Login and go to Additional Workplaces
Appointments and select Single search the ID/Passport no and search the record to select.
The below screen will appear and click the Cancel Button on your far right.
The below prompt screen will show to click OK
After a successful cancellation of booking you will receive an email notification that the booking has been cancelled, refer below.
Need Assistance?
If you need personal assistance, please contact the help desk at support@thehealthsource.org or +27 (0) 13 004 0062 where one of our agents are waiting to assist you.
Our South African office ours are as follow:
Mondays – Fridays 07:00 – 17:00
Weekend Closed
Public Holidays Closed